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Last updated: October 20, 2026
These Subscription Terms apply to subscriptions, trials and one-time purchases for Templify offered by Templify Media, Inc. (“Templify”, “we”, “us”, “our”). They form part of our Terms of Service and should be read together with our Privacy Policy. If these Subscription Terms conflict with our Terms of Service on any matter relating to subscriptions, trials, billing, cancellation or refunds, these Subscription Terms prevail.
How your subscription is billed, cancelled and refunded depends on where you bought it:
By starting a trial or completing a website purchase, you confirm that you have read and agree to these Terms. You are responsible for purchases made with your account, device or payment method, so please keep them secure.
Website subscriptions are offered with the following billing periods:
| Plan | Renews every |
|---|---|
| 4-week plan | 4 weeks |
| 12-week plan | 12 weeks |
| Monthly plan | 1 month |
| 6-month plan | 6 months |
The plans, prices, any introductory price or trial, and the regular price that applies after it are shown on the paywall or checkout page before you pay. Some plans start with an introductory period (for example, a 1-week trial at a reduced price) and then renew at the regular price shown at checkout.
Prices are shown in US dollars unless stated otherwise. Applicable sales tax, VAT or similar taxes are calculated and shown at checkout. Currency conversion and foreign transaction fees charged by your bank or card issuer are outside our control and are not refundable.
We may offer free trials or paid introductory trials. Before you start a trial, the checkout page shows the length of the trial, the price you will be charged when it ends, and how often you will be charged after that.
A valid payment method is required to start a trial. Unless you cancel before your trial ends, your subscription will start automatically and we will charge your payment method the price shown at checkout when the trial ends and at the start of each following billing period until you cancel.
You can cancel at any time during the trial (see Section 5). If you cancel before the trial ends, you will not be charged, and you keep access until the trial ends. It is your responsibility to cancel before the trial ends if you do not want to continue.
Trials are limited to one per person, account, payment method and device. We may refuse or end a trial if we detect repeated or abusive use of trials. Charges made after such a trial remain due.
Your subscription renews automatically at the end of each billing period for the same period and at the regular price then in effect, and we charge your payment method at the start of each new period, until you cancel. Cancelling stops future renewals. It does not refund the current period.
Cancelling stops future charges. You keep access to paid features until the end of the period you have already paid for, or until the end of your trial. Deleting the app or your account does not cancel a subscription, and cancelling does not entitle you to a refund for the current period.
Website purchases. You can cancel at any time in either of these ways:
A cancellation made in the app takes effect immediately for future renewals. A cancellation request sent by email or in-app support takes effect on the day we receive it, even if we process it later. We can only cancel a subscription that we can match to your purchase, so please use or include the email address you subscribed with.
App Store purchases. Cancel in your iPhone Settings: tap your name > Subscriptions > Templify > Cancel Subscription. Templify cannot cancel App Store subscriptions on your behalf.
If you have both an App Store subscription and a website subscription, each one must be cancelled separately where it was purchased.
Website purchases are processed by our payment processors, Stripe and PayPal. By subscribing, you authorize us to charge your selected payment method, including Apple Pay or Google Pay, for each billing period until you cancel. Please keep your payment details up to date.
If a payment fails, we may retry the charge and ask you to update your payment method. We may suspend access to paid features until payment is received. If payment cannot be collected, your subscription may be cancelled. Amounts for a billing period that has already started remain due.
We may change subscription prices. For existing subscribers, we will give at least 30 days’ notice by email or in the app before a new price applies to your next renewal. If you do not want to pay the new price, cancel before it takes effect. Continuing your subscription after the new price takes effect means you accept it.
Website purchases: all payments are final. Subscription fees, including the first charge after a trial and every renewal, are non-refundable, and we do not provide refunds or credits for partially used billing periods, except:
When refunds are not provided. The following are not grounds for a refund:
Except as described above or where required by law, we do not refund a payment for a period in which you exported content, used AI features or otherwise used paid features.
Exceptions. Any refund or credit we provide outside the cases above is a one-time courtesy at our sole discretion. It may be partial or take the form of a switch to another plan or an extension, and it does not create any obligation for future requests. When a refund is issued, the related subscription is cancelled and access to paid features ends immediately.
We may refuse a refund request if we see signs of fraud or abuse, including repeated trials, repeated refund requests, or a request for a charge that is already the subject of a dispute or chargeback.
How to contact us about a charge. Email support@templify.ai or use Settings > My Account > Support. Please include the email address used for the purchase, the date and amount of the charge, and the reason for your request. Approved refunds are returned to the original payment method in the original currency within 5 to 10 business days. Bank, currency conversion and foreign transaction fees are not refunded.
Customers in the EU, EEA and UK. Consumers in these regions have a statutory right to withdraw from a purchase within 14 days. By completing a purchase, you expressly request that we give you access to paid features immediately, including during any trial, and you acknowledge that you lose your right of withdrawal once access is provided. Where applicable law still gives you a right to withdraw or to a refund, we will honor it.
App Store purchases. All App Store payments and refunds are handled exclusively by Apple under Apple’s terms. Templify cannot issue, approve or influence App Store refunds. To request one, visit https://reportaproblem.apple.com.
One-time digital products (such as downloadable files, guides and educational materials) and AI credits are delivered immediately and are non-refundable, except where required by law. AI credits are consumed when a generation is made, because each generation is processed by a third-party AI service at a cost to us. Used and unused credits cannot be refunded or exchanged for cash.
If you do not recognize a charge or believe you were charged in error, please contact us first at support@templify.ai. We can resolve most billing questions faster than your bank.
If you open a dispute or chargeback with your bank, card issuer or PayPal, we may suspend your access to paid features and your account while the dispute is reviewed, and we will provide records of your purchase, your acceptance of these Terms and your use of the service. We do not issue a separate refund for a charge that is under dispute. If the dispute is resolved in our favor, the amount remains due.
We may update these Terms. The current version is always available on this page with its “Last updated” date. Changes apply to purchases and renewals made after the update. If a change materially affects an existing subscription, we will notify you in advance by email.
If you have any questions about these Terms, contact Templify Media, Inc. at support@templify.ai or in the app at Settings > My Account > Support.